Publish Date: 07/12/2023
Initial Return Process:
- Incomplete applications are returned with a letter of explanation and a document checklist.
- The documents outline why the application was returned and specify the missing information.
- Applicants receiving incomplete returns are eligible for a refund, which may take up to eight weeks.
Reception of Incomplete Application:
- Read the accompanying letter and review the document checklist to understand the reasons for the return and what was omitted.
- Prepare to resend the application by adding any missing documents or information from the initial submission.
- Resubmitted applications can include the same documents and payment receipts, provided signatures are still valid.
- If necessary, update forms with new signatures, dates, and any required information changes.
- Write a letter to IRCC explaining the reasons for updating/changing information.
- If unable to provide initially omitted documents, explain reasons for this in the letter.
Important Notes for Resubmission:
- Include the explanation letter and document checklist received from IRCC with the resubmitted application.
- Re-review the application guide to ensure compliance with any changes since the initial submission.
- Paper applicants who received the return by email should follow specific steps for resubmitting documents.
- Resubmitted applications must reach IRCC within 90 days of the date they were signed, and postdating is not allowed.
- Processing time for resubmitted applications starts the day IRCC receives the completed application.