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Terms & Conditions

Disclaimer


Any information submitted on this page including telephone/ contact numbers can/shall be used by SIEC India to make follow-up calls/sms/e-mailer as regards Customer interest/query in SIEC products/services. Such follow-up calls, promotions and marketing efforts made by SIEC India in connection with the products/services, shall be regarded as SOLICITED CALLS and WOULD BE EXEMPTED from any ‘Do Not Call requests’ that may have been placed at any point of time against the said telephone/ contact numbers. If any recipient(s) telephone/ contact numbers has been provided by any other person as a reference or erroneously, then SIEC India shall be exempted from any claims from such recipient(s) and the said recipient(s) shall be at liberty to request SIEC India to delete their specific details from the collated data of SIEC India .

1. Acceptance the Use Of www.siecindia.com Terms and Conditions

Your access to and use of www.siecindia.com is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.

2. Credit card details & PRIVACY POLICY

How do we protect customer information?

The payment information that is provided by you is processed through over a secured network. The payment related information is SSL encrypted. This makes the credit card and related information unreadable as it is transmitted over the Internet.

How is Customer Information processed?

Credit Card/Debit Card is being processed by a Third Party payment gateway service provider, ICICI BANK which is Secured and a reputed name. We, as merchants do not receive any information about your Credit Cards. The information that is received by us (as merchants) is primarily, your name, e-mail address and mailing address. This information is required by us to process and fulfill your order.

Cookies

We use cookies to improve the quality of our service, including for storing user preferences, improving search results and ad selection, and tracking user trends, such as how people search. We also use cookies in its advertising services to help advertisers and publishers serve and manage ads across the web.

3. LEGAL ADVICE

The contents of www.siecindia.com website do not constitute advice and should not be relied upon in making or refraining from making, any decision. All material contained on www.siecindia.com is provided without any or warranty of any kind. You use the material on www.siecindia.com at your own discretion

4. CHANGE OF USE

www.siecindia.com reserves the right to:

4.1 change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that www.siecindia.com shall not be liable to you for any such change or removal and.

4.2 change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

5. Links to Third Party Websites

www.siecindia.com Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.

6. COPYRIGHT

6.1 All copyright, trademarks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to www.siecindia.com or otherwise used by www.siecindia.com as permitted by law.

6.2 In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

7. LINKS TO AND FROM OTHER WEBSITES

7.1 Throughout this Website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this Website you do so at your own risk.

7.2 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;

(b) you do not misrepresent your relationship with this website; and

(c) ; the website from which you link to this Website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

7.3 By linking to this Website in breach of our terms, you shall indemnify us for any loss or damage suffered to this Website as a result of such linking.

8. DISCLAIMERS AND LIMITATION OF LIABILITY

8.1 The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

8.2 To the extent permitted by law, www.siecindia.com will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.

8.3 www.siecindia.com makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.

8.4 Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of www.siecindia.com for death or personal injury as a result of the negligence of www.siecindia.com or that of its employees or agents.

8.5 Information collected, including name, phone number, email address and postal address, Credit Card/Debit Card Number, Serial Number will only be used for the purpose of processing related to SIEC Education Pvt. Ltd., and will be treated in confidence and not be disclosed to any other party and not misused(we will not rent or sell/share information of any student with 3rd party). If you wish to access or correct your personal data, please send e-mail to Communications Manager at shailendra@siecindia.com.

9. INDEMNITY

You agree to indemnify and hold www.siecindia.com and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against www.siecindia.com arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.

9. INDEMNITY

You agree to indemnify and hold www.siecindia.com and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against www.siecindia.com arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.

10. SEVERANCE

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

11. WAIVER

If you breach these Conditions of Use and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Use.

12. GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the law of India and you hereby submit to the exclusive jurisdiction of the India courts.

13. REFUND POLICY

For all products that are bought and/or paid for on this site, the following policy is applicable for refund of the fee that you pay for the product/service. This refund policy is applicable ONLY for products/services purchased online on www.siecindia.com and NOT for any classroom programs or correspondence courses or test series or web-based products for which the fee payment has been made at any SIEC office.

You can request for a refund of any fees paid you subject to the following:

For products/services that require us to dispatch course ware to you, communication of your confirmed intent to cancel your subscription must reach us before the first set of course ware is dispatched from us.

For products/services that only offer on-line access, communication of your intent to cancel must reach us before your first use of or access to the said product/service.

In all cases where you make a refund request, the request has to come to us in either one of the two forms given below:

  • In the form of an email sent by you from the SAME email address which was submitted by you to us at the time of registration for the product/service.
  • In the form of a letter signed by you to reach our registered office at SIEC Education Pvt. Ltd., 1st Floor, B2/9 Janakpuri, New Delhi-110058 by registered post.

If your refund request satisfies the above terms, the amount (after deduction of all applicable taxes and levies) would be refunded after deducting an administrative charge of Rs.500/- or 10% of the order value, whichever is higher.

If the amount for the product/service was originally paid by you through credit card, the refund amount would be debited back to the credit card account that was used to make the original purchase. If the amount for the product/service was originally paid by you in the form of a Demand Draft or a payable-at-par cheque, the refund amount would be sent to you in the form of a Demand Draft or payable-at-par cheque made in the name of the person registering for the product/service and sent to the address given by you to us at the time of registration for the product/service.

If such communication is received by us after the first set of material/counselling has been dispatched (for products/ services that require us to dispatch material to you) or if you have accessed any part of the services on-line (for products /services that only offer on-line access), no refund would be allowed.

All communication in this regard should be addressed to finance@siecindia.com. The processing will normally take five working days and the amount(s) will be refunded within 30 working days after that.

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